Do you need to update your booking?
You can simple update, reschedule or cancel your booking by completing the form below.
Please be aware:
- Jobs which have already been processed, allocated or completed cannot be modified.
- Jobs cannot be rescheduled within 24 hours of the booking date.
- Addresses can only be updated within the same suburb as the job booking. If you require an address change to a different suburb please cancel your job and book a new job.
- Cancellations, as per booking terms and conditions, depending on your service may not be eligible for refunds.
Please be aware of the service speed expectations based on the option you have selected:
Same Day Delivery – pick up any time and delivery any time the same day when booked before 4pm.
Express – pick up and delivery within 2 hours*.
Standard – pick up and delivery within 4 hours*.
For all other update requests please contact us.