Proof of Delivery (POD)

GiFD is a $10 Same Day Delivery service that is reliable, fast and highly affordable.

At every job our drivers will obtain a proof of delivery depending on the option that you choose when you book your job.

Authorized To Leave (ATL) – with deliveries that are lower risk of going missing or delivery locations which have secure entrances authorized to leave safe is a great option to ensure your delivery is completed promptly.

Our driver will obtain this POD by:

  • Attending the address and identifying a safe place to leave your delivery.
  • Taking a clear photo of where the delivery has been left.
  • Note: if the driver identifies there is no safe area for delivery to be left they will keep it onboard and a redelivery, redirection or return to sender will need to be booked.

Delivery All Situations (DAS) – in some situations, dependent on the sender and the items they are sending, you can request the driver to deliver in all situations. They will simply find the best spot to leave it and deliver it to the address provided regardless of access.

Our driver will obtain this POD by:

  • Attending the address and identifying the best place to leave your delivery.
  • Taking a clear photo of where the delivery has been left.
  • Note: where the driver does not have direct access to the property, such as apartments, when selecting this option the driver will leave it in the common area. If your deliveries are significant value or high risk of theft we do not recommend this option.

Contact Free Delivery (CFD) – with the current COVID challenges this is the most popular option. This option ensure the items are delivered to a person at the receiver address. This is a recommended option for anything that is of higher risk to go missing or has significant value. This option has an additional cost of $1.00 per delivery.

Our driver will obtain this POD by:

  • Attending the address and placing the delivery by the door and knocking / ringing the door bell.
  • Taking a clear photo of where the delivery has been left.
  • Obtaining the persons name when they attend to collect their delivery.
  • Note: if no one attends to collect their delivery we cannot complete delivery if you choose this option and a redelivery, redirection or return to sender will need to be booked.

Signature (SIG) – with deliveries that are of high value or importance it is recommended you select the signature option so that your delivery reaches the person it is intended for. This option has an additional cost of $1.50 per delivery.

Our driver will obtain this POD by:

  • Attending the address and knocking / ringing the door bell.
  • When a person attends they will request their name and obtain a digital signature on the app via their mobile phone.
  • Note: with COVID restrictions the driver may also indicate to the receiver that they will sign on their behalf. If the receiver, or someone who indicates they know the receiver, does not attend to the door the driver will keep the item onboard and a redelivery, redirection or return to sender will need to be booked.